PPX Unkrautfolie 50 m² / 105 m² – langlebige Trenn- & Schutzfolie für Garten, Wege & Steingärten | Umweltfreundlich & wasserdurchlässig

📦 Returns and cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. This period begins on the day on which you or a person other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, please send a clear statement by email to:

• Email: your@emailaddress.de
• Address: Kies Helden, Kraienkamp 21, 22889 Tangstedt
  Email: info@kies-kram.de

You can use the following sample cancellation form, although this is not mandatory.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, less the return shipping costs . The refund will be made promptly and no later than 14 days after receipt of the returned goods.

Return conditions for big bags:

• ✅ We organize the return transport: 293,00 € net / pitch
• ✅ You organize the return transport yourself: 163,00 € net / pitch
• ✅ Goods have not yet been shipped (Wilsum warehouse): 33.00 € net / Big Bag

Return conditions for packages:

• ✅ You organize the return transport yourself: 36.00 € net / package

Refunds will be made exclusively via the original payment method used.

Return of goods

The goods must be returned to us no later than 14 days after cancellation. This deadline is met if you send the goods before the expiry of the deadline. Returns must be unused, undamaged, and in the original packaging.

🚚 Delivery & Return Information

Second approach

If the delivery cannot be unloaded on-site for any reason, a second delivery attempt will be made with notification . A flat rate of €83.00 will be charged for this.

Cancellations before delivery

If a cancellation occurs after bagging but before delivery, a restocking fee will be charged.

Returns during ongoing delivery

For returns or cancellations where the goods have already been shipped, the above-mentioned return costs will be charged.

Refusal of acceptance

A refusal of acceptance is considered a revocation and will be treated as a return. Regular return conditions apply.

📄 Sample cancellation form

If you wish to withdraw from the contract, you can use the following form and send it to us:

To:
Gravel Heroes
Kraienkamp 21
22889 Tangstedt
Email: info@kies-kram.de

I hereby revoke the contract I concluded for the purchase of the following goods:

_________________________________________________________

Ordered on: ____________ / Received on: ____________

Consumer's name: ________________________________

Consumer's address: ____________________________

Signature (only for notification on paper): __________________

Date: ________________